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About This Site

We monitor the status of our services and will update this page if there are any notable interruptions. Visit ThinkBug to report any anomaly.

We performed scheduled maintenance on our services every day between 1AM and 6AM. During this time, users can expect partial outages and intermittent connection lost.

Stickied Incidents

11th August 2025

Media Request app [MAINTENANCE] ThinkRequest Database Migration (Again)

Migration of ThinkRequest database to cloudnative-pg operator, to mitigate Bitnamigate.

  • Migration of database completed

    • 4th April 2025

    LLM scan cause an DoS attack

    An LLM scan cause a DoS and DDoS in all web services. A temporary fix was put in place to prevent any damage.

  • Multiple hardening have been made and will be added. Upgraded authentification to 2024.12.3 and 2025.2.4. Added GeoIP policy in authentification. Added Crowdsec Application Security Component (Web Application Firewall). Added CrowdSec Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Added GeoIP policy in ingress and cloud.

    • Past Incidents

    4th January 2025

    No incidents reported

    3rd January 2025

    No incidents reported

    2nd January 2025

    No incidents reported

    1st January 2025

    No incidents reported

    31st December 2024

    No incidents reported

    30th December 2024

    Cloud content collaboration, sharing and syncing Service outage

    We’re experiencing a service outage with Cloud content collaboration, sharing and syncing. Our team is currently working to restore the service. We apologize for any inconvenience. We will provide an update as soon as more information becomes available.

  • This incident has been resolved. NextCloud reinstalled at chart 6.6.3 and OS to 30.0.6 to fix multiple problem with authentification and the database:

  • Database and redis corruption, we are actively investigating and working on the issue.

    • 29th December 2024

    No incidents reported

    28th December 2024

    No incidents reported

    27th December 2024

    No incidents reported

    26th December 2024

    No incidents reported

    25th December 2024

    No incidents reported

    24th December 2024

    No incidents reported

    23rd December 2024

    No incidents reported

    22nd December 2024

    No incidents reported

    21st December 2024

    No incidents reported

    20th December 2024

    No incidents reported