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About This Site

We monitor the status of our services and will update this page if there are any notable interruptions. Visit ThinkBug to report any anomaly.

We performed scheduled maintenance on our services every day between 1AM and 6AM. During this time, users can expect partial outages and intermittent connection lost.

Stickied Incidents

11th August 2025

Media Request app [MAINTENANCE] ThinkRequest Database Migration (Again)

Migration of ThinkRequest database to cloudnative-pg operator, to mitigate Bitnamigate.

  • Migration of database completed

  • 4th April 2025

    LLM scan cause an DoS attack

    An LLM scan cause a DoS and DDoS in all web services. A temporary fix was put in place to prevent any damage.

  • Multiple hardening have been made and will be added. Upgraded authentification to 2024.12.3 and 2025.2.4. Added GeoIP policy in authentification. Added Crowdsec Application Security Component (Web Application Firewall). Added CrowdSec Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Added GeoIP policy in ingress and cloud.

  • Past Incidents

    8th March 2025

    No incidents reported

    7th March 2025

    No incidents reported

    6th March 2025

    No incidents reported

    5th March 2025

    No incidents reported

    4th March 2025

    No incidents reported

    3rd March 2025

    No incidents reported

    2nd March 2025

    No incidents reported

    1st March 2025

    No incidents reported

    28th February 2025

    No incidents reported

    27th February 2025

    No incidents reported

    26th February 2025

    No incidents reported

    25th February 2025

    Plex Hosted web server Investigating potentiel issues in progress

    We’re currently experiencing degraded performance issues and intermittant outage with Plex Media Server. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. All users may be affected. Next update this week.

  • This incident has been resolved.

  • A fix has been implemented and we are monitoring the results. New Hardware and OS are in place, plex and all dependencies have been migrated.

  • A few kernel panic later and little overheating on top of it… RMA for the hardware now in progress, awaiting replacement.

  • We have identified the issue and are implementing repairs. Outage will happen to fix the issue.

  • 24th February 2025

    No incidents reported

    23rd February 2025

    No incidents reported

    22nd February 2025

    No incidents reported

    21st February 2025

    No incidents reported