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About This Site

We monitor the status of our services and will update this page if there are any notable interruptions. Visit ThinkBug to report any anomaly.

We performed scheduled maintenance on our services every day between 1AM and 6AM. During this time, users can expect partial outages and intermittent connection lost.

Stickied Incidents

11th August 2025

Media Request app [MAINTENANCE] ThinkRequest Database Migration (Again)

Migration of ThinkRequest database to cloudnative-pg operator, to mitigate Bitnamigate.

  • Migration of database completed

    • 4th April 2025

    LLM scan cause an DoS attack

    An LLM scan cause a DoS and DDoS in all web services. A temporary fix was put in place to prevent any damage.

  • Multiple hardening have been made and will be added. Upgraded authentification to 2024.12.3 and 2025.2.4. Added GeoIP policy in authentification. Added Crowdsec Application Security Component (Web Application Firewall). Added CrowdSec Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Added GeoIP policy in ingress and cloud.

    • Past Incidents

    10th April 2025

    No incidents reported

    9th April 2025

    No incidents reported

    8th April 2025

    No incidents reported

    7th April 2025

    No incidents reported

    6th April 2025

    No incidents reported

    5th April 2025

    No incidents reported

    4th April 2025

    LLM scan cause an DoS attack

    An LLM scan cause a DoS and DDoS in all web services. A temporary fix was put in place to prevent any damage.

  • Multiple hardening have been made and will be added. Upgraded authentification to 2024.12.3 and 2025.2.4. Added GeoIP policy in authentification. Added Crowdsec Application Security Component (Web Application Firewall). Added CrowdSec Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Added GeoIP policy in ingress and cloud.

    • 3rd April 2025

    No incidents reported

    2nd April 2025

    No incidents reported

    1st April 2025

    No incidents reported

    31st March 2025

    No incidents reported

    30th March 2025

    No incidents reported

    29th March 2025

    No incidents reported

    28th March 2025

    No incidents reported

    27th March 2025

    No incidents reported

    26th March 2025

    No incidents reported