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About This Site

We monitor the status of our services and will update this page if there are any notable interruptions. Visit ThinkBug to report any anomaly.

We performed scheduled maintenance on our services every day between 1AM and 6AM. During this time, users can expect partial outages and intermittent connection lost.

Stickied Incidents

11th August 2025

Media Request app [MAINTENANCE] ThinkRequest Database Migration (Again)

Migration of ThinkRequest database to cloudnative-pg operator, to mitigate Bitnamigate.

  • Migration of database completed

    • 4th April 2025

    LLM scan cause an DoS attack

    An LLM scan cause a DoS and DDoS in all web services. A temporary fix was put in place to prevent any damage.

  • Multiple hardening have been made and will be added. Upgraded authentification to 2024.12.3 and 2025.2.4. Added GeoIP policy in authentification. Added Crowdsec Application Security Component (Web Application Firewall). Added CrowdSec Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS). Added GeoIP policy in ingress and cloud.

    • Past Incidents

    13th June 2025

    No incidents reported

    12th June 2025

    No incidents reported

    11th June 2025

    No incidents reported

    10th June 2025

    No incidents reported

    9th June 2025

    No incidents reported

    8th June 2025

    Plex Hosted web server Investigating potentiel issues in progress with Plex

    We’re currently experiencing degraded performance issues and intermittant outage with Plex Media Server. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. All users may be affected.

  • Corruption in databse identified and fixed. Rebuilding and reindexing all content and metadate in progress.

    • 7th June 2025

    No incidents reported

    6th June 2025

    No incidents reported

    5th June 2025

    No incidents reported

    4th June 2025

    No incidents reported

    3rd June 2025

    No incidents reported

    2nd June 2025

    No incidents reported

    1st June 2025

    No incidents reported

    31st May 2025

    No incidents reported

    30th May 2025

    No incidents reported

    29th May 2025

    No incidents reported